Do you have stock? How soon can I expect my order to ship?

Most items on our wholesale site are ready to roll and can ship out within 1-3 days. If you’ve got a hot deadline, just drop a note during checkout or shoot us an email at hi@crystalmaggie.com—we’re here to help!

Where do you ship from? Can you ship worldwide? What about shipping costs and delivery times?

We ship our fabulous products from China to most corners of the globe! Shipping charges will be calculated and shown at checkout. For all the nitty-gritty details, check out our shipping policy.

Is there a minimum order quantity?

Nope! Our products come in wholesale sets, so you can dive right in without worrying about minimums. Just pick what you love and order away!

Can I customize products? What’s the cost and lead time for that?

Absolutely! We love custom orders! Pricing will depend on how many you want and the complexity of your request. Got an idea? Let’s chat—shoot us an email at hi@crystalmaggie.com!

How are the products packaged? Can I customize the packaging?

We use eco-friendly cardboard boxes that are both stylish and sustainable. We have various designs available—just let us know your preference in the order notes, or we’ll surprise you! Custom packaging is also an option; pricing varies based on your needs. Reach out at hi@crystalmaggie.com for more info.

Can I return items? Who pays for return shipping?

Since we ship from China, returns can get a bit tricky. We recommend trying a small order first to ensure you love our products. Once a wholesale order is placed, it’s a done deal—no cancellations or returns, so thanks for understanding!

If you find yourself with extra inventory, send us your list! We’ll help you sell those items, but we can only pay the wholesale price and cover shipping costs.

If your goods arrive damaged or there’s a quality issue, snap some photos and contact us within three business days of delivery. We promise to make it right!

Can I order items from your main website that aren’t on the wholesale site?

You bet! Just keep in mind that some items might be out of stock and could take a bit longer to arrive. Have something specific in mind? Let us know at hi@crystalmaggie.com—we’re all ears!

What Payment Options Do You Accept?

We accept all major credit and debit cards, along with PayPal and Google Pay. Your convenience is our priority!